When prospective buyers want to view your property, they will send a viewing request. You will receive a notification of this request via text and email.
Prospective buyers will request a time and date. If you can accommodate this, log into your account and click the accept button. This sends a text and email to the viewer that confirms the viewing is going ahead. If the requested time and date doesn't work for you, you can re-arrange the viewing for another time or cancel entirely. Clicking re-arrange or cancel will also send a notification to the viewer to update them on the status of their request.
We recommend checking the viewer's buying position before accepting the viewing request to avoid time wasters. This includes checking if they have a property on the market, have recently sold a property, and if they are in a chain or are a cash purchaser.
<p>While we will handle your property advertisement and the management of enquiries, we ask you abide by the following to ensure a smooth and stress-free sale.</p>
Read More<p>We're proud to work with a range of partners that allow us to offer additional services you may require during the sale of your property.</p>
Read More<p>Property performance reports are an essential resource used to identify whether your property listing needs updating. They provide valuable statistics, such as how many views your listing has generated, which gives key insight into how effective the advert is performing and if it's priced correctly.</p>
Read More<p>We offer a variety of add-ons to tailor our service to meet your requirements. These can be purchased at any time via the property listing in your dashboard.</p>
Read More<p>If a prospective buyer decides they would like to buy your property, they will make an offer. When you receive an offer, we'll notify you by text and email. You can view the details of the offer in your messages. In the message, you'll see the amount offered and any conditions of the offer e.g. with furniture. Here is where you can accept or decline the offer.</p>
Read More<p>This is where all communication with prospective buyers will take place. You'll be notified via text and email when you receive a message. You can receive three different types of messages: general enquiries, viewing requests, and offers. The following sections will delve into each in more detail.</p>
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