When prospective buyers want to view your property, they will send a viewing request. You will receive a notification of this request via text and email.
Prospective buyers will request a time and date. If you can accommodate this, log into your account and click the accept button. This sends a text and email to the viewer that confirms the viewing is going ahead. If the requested time and date doesn't work for you, you can re-arrange the viewing for another time or cancel entirely. Clicking re-arrange or cancel will also send a notification to the viewer to update them on the status of their request.
We recommend checking the viewer's buying position before accepting the viewing request to avoid time wasters. This includes checking if they have a property on the market, have recently sold a property, and if they are in a chain or are a cash purchaser.
We’ve been busy behind the scenes designing a brand-new dashboard to make navigating Emoov smoother, faster, and more enjoyable. With a cleaner layout and powerful new features, managing your property journey has never been easier.
To ensure there are no interruptions to your property's marketing, your Rightmove subscription will automatically renew each month from the date your property goes live on the market.
If a prospective buyer decides they would like to buy your property, they will make an offer. When you receive an offer, we'll notify you by text and email. You can view the details of the offer in your messages. In the message, you'll see the amount offered and any conditions of the offer e.g. with furniture. Here is where you can accept or decline the offer.
This is where all communication with prospective buyers will take place. You'll be notified via text and email when you receive a message. You can receive three different types of messages: general enquiries, viewing requests, and offers. The following sections will delve into each in more detail.
In this section of your account, you can keep track of the properties you’re interested in. If you have sent an enquiry, requested a viewing, or made an offer on any other properties listed with us, they will be shown here.
This section is where you'll manage the properties you have listed. Here you can see an overview of each property's main details.